Privacy Policy

Yes — rather than you trying to write it from scratch, I’d use a tailored Privacy Policy for the actual Revive Fitness site.

Your Terms already say Revive Fitness may collect personal information necessary to provide the services and refers clients to a separate Privacy Policy. Pasted markdown Because fitness coaching can involve injury, medication or health information, that data needs particular care: health information is “special category data” under UK data-protection law and requires both a normal lawful basis and an additional Article 9 condition. ICO

You can paste the following directly into the WordPress Privacy Policy page.

Privacy Policy

Last updated: 10 October 2026

Revive Fitness (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may share it with, and the rights you have in relation to your personal data.

1. Who We Are

Revive Fitness provides personal training, online coaching, fitness programmes, consultations and related fitness and nutrition guidance.

For the purposes of UK data protection law, Revive Fitness is the data controller for the personal information described in this Privacy Policy.

Website: revivefitnesspt.com
Email: info@revivefitness.com
Country: United Kingdom

2. Information We May Collect

Depending on how you interact with us, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Information you submit through our website contact forms
  • Booking and appointment information
  • Information you provide when enquiring about or purchasing our services
  • Communications between you and Revive Fitness
  • Training goals, experience and fitness information
  • Relevant information about injuries, physical limitations, medical conditions or medications where necessary for safe and appropriate coaching
  • Payment and transaction information where applicable
  • Technical information such as your IP address, browser, device and website usage information
  • Cookie and consent preferences

We only aim to collect information that is reasonably necessary for the relevant purpose.

3. How We Collect Your Information

We may collect personal information when you:

  • Contact us through the website
  • Book a consultation or appointment
  • Purchase or enquire about a service
  • Communicate with us by email, telephone or WhatsApp
  • Complete a consultation, questionnaire or assessment
  • Provide information during your coaching relationship
  • Use or browse our website
  • Accept or reject cookies and similar technologies

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries
  • Arrange and manage consultations and training sessions
  • Provide personal training and online coaching services
  • Create and adapt training programmes
  • Provide relevant fitness and nutrition guidance
  • Communicate with you about your service
  • Provide ongoing client support
  • Process and maintain records of payments
  • Manage cancellations and bookings
  • Maintain appropriate business, accounting and insurance records
  • Keep our website secure
  • Improve our website and services
  • Meet our legal and regulatory obligations

We do not sell your personal information.

5. Health and Fitness Information

As part of providing personal training or coaching, you may provide information concerning injuries, health conditions, medications, pregnancy, physical limitations or other health-related matters.

Health information is treated as special category personal data under UK data-protection law.

We only process this information where it is necessary and where an appropriate lawful basis and special-category condition apply.

Where we rely on your explicit consent to process health information, you will be clearly informed what information is required and why. You may withdraw consent, although this may mean we are unable to safely provide certain services.

The ICO states that explicit consent, where relied upon for special-category data, must involve a clear statement and must be specific, informed and affirmative. ICO

6. Our Lawful Bases for Processing

The lawful basis we use depends on why we are processing your information.

This may include:

Contract
Where processing is necessary to provide a service you have requested or to take steps before entering into a contract with you.

Legitimate interests
Where processing is reasonably necessary to operate and manage Revive Fitness, provided those interests do not override your rights and freedoms.

Legal obligation
Where we are required to process or retain information to comply with the law.

Consent
Where you have specifically agreed to a particular use of your information.

Where special-category information such as health data is processed, an additional condition under Article 9 of the UK GDPR must also apply. ICO

7. Contact Forms

When you contact us through the website, we may collect your name, telephone number, email address and any information you choose to include in your message.

We use this information to respond to your enquiry and, where appropriate, discuss or arrange Revive Fitness services.

Our website uses Contact Form 7 to provide contact forms.

We also use Cloudflare Turnstile to help protect forms from spam and automated submissions. Cloudflare may process technical information necessary to provide this security service.

8. Appointment Booking

We may use Google Calendar appointment scheduling to allow you to book consultations or appointments.

When using Google’s booking service, information you provide may also be processed by Google in accordance with Google’s own privacy policies.

We recommend reviewing the privacy information provided by Google when using its services.

9. Communications

We may communicate with clients and prospective clients through:

  • Email
  • Telephone
  • Website forms
  • WhatsApp
  • Booking platforms

Where you choose to communicate using a third-party platform such as WhatsApp, that provider may process information in accordance with its own privacy policy.

10. Website Hosting and Security

Our website is hosted using IONOS.

Our hosting provider may process limited technical information necessary to host, maintain and secure the website, including server logs and IP addresses.

We may also use security and anti-spam services to protect the website from malicious traffic, spam and abuse.

11. Payments

Where payment is required for a Revive Fitness service, payment information may be processed by the relevant payment provider.

Revive Fitness does not intentionally store full payment-card details on this website unless explicitly stated.

Information relating to payments may be retained where required for accounting, tax, contractual or legal purposes.

12. Cookies

Our website may use cookies and similar technologies for functionality, security, preferences and, where applicable, analytics or other optional features.

Non-essential cookies will be managed in accordance with the choices available through our cookie-consent system.

More information about the cookies used by this website can be found in our Cookie Policy.

13. Who We May Share Your Information With

Where necessary, personal information may be shared with service providers used to operate Revive Fitness, such as:

  • Website hosting providers
  • Website security and anti-spam providers
  • Email providers
  • Appointment and calendar providers
  • Payment providers
  • Messaging and communication platforms
  • Professional advisers such as accountants, insurers or legal advisers where necessary

We only share information where reasonably necessary for the relevant purpose or where required by law.

Some third-party providers may process information outside the United Kingdom. Where this occurs, appropriate safeguards should apply in accordance with applicable data-protection law.

14. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Different information may need to be retained for different periods depending on:

  • The nature of the service
  • Contractual requirements
  • Accounting and taxation requirements
  • Insurance requirements
  • Legal claims or disputes
  • Health and safety considerations

When information is no longer required, it will be deleted or securely disposed of where appropriate.

15. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, loss or misuse.

However, no website, email system or internet transmission can be guaranteed to be completely secure.

16. Your Data Protection Rights

Depending on the circumstances, UK data-protection law may give you rights including:

  • The right to be informed about how your data is used
  • The right to access your personal information
  • The right to have inaccurate information corrected
  • The right to request deletion of your information in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to object to certain processing
  • The right to data portability in certain circumstances
  • The right to withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below.

17. Marketing

We will only send direct marketing communications where we have an appropriate lawful basis to do so.

Where marketing is based on consent, you can withdraw that consent at any time.

Administrative messages relating to existing bookings, payments, appointments or services are not marketing communications.

18. Third-Party Websites

Our website may contain links to third-party websites or services.

We do not control those websites and are not responsible for their privacy practices. You should review the privacy policy of any third-party service you choose to use.

19. Complaints

If you have concerns about the way Revive Fitness handles your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

20. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website or legal obligations change.

The latest version will always be published on this page together with the date it was last updated.

21. Contact Us

For questions about this Privacy Policy or the way your personal information is handled, contact:

Revive Fitness
United Kingdom
Email: info@revivefitness.com
Website: revivefitnesspt.com